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Frequently Asked Questions

CSGO Sum is an online CS:GO trading bot that lets you exchange your unwanted CS:GO items for keys, skins or knives, safely and quickly.

How to Trade

1. Login to the site through Steam

2. Set your trade URL, if you did not already

3. Choose the items you would like to trade from your inventory

4. Select the items from the bot's inventory that you'd like

5. Click on the trade button between the two inventories

6. You will receive a trade offer on Steam for the trade you selected

That's it, simple as that!

I can't see one, or more of my CS:GO items in my inventory on the site, why is that?

Be sure to click the refresh button under your inventory. If this does not solve the problem, your item probably has a trade cooldown for some days, which is caused by if you bought it from the market in the last 7 days. It should show up as soon as the trade cooldown is gone. We also have other items such as stickers permanently blocked and will not appear. Go to our Steam Group for further support!

Why does one or more item(s) say "Unavailable" for trading?

We won't accept that item for trade, this is often due to it being very unstable on the market or barely sells at all.

How do I add balance to the site for trades?

The only way to add balance is via G2A Pay. Balance can be used to add money to your trades. You may also upgrade items this way ex: csgo items + money in the same trade for a more expensive skin or knife. Note: Left over balance from trades are not added to your site balance, and all trades are final.

Why does one or more item(s) say "Too High" for trading?

We won't accept that item, since it's too expensive.

Is there any risk while trading?

No there is no risk trading with our CS:GO bot. Since all offers are sent to you, you are able to check and confirm all items you want are there before accepting. You have no obligation to accept the trade offer and can always decline or select other skins if you are not satisfied.

Is this bot safe?

Yes, our CSGO trade bot is 100% safe! Due to the fact that our bots only send pure steam trade-offers, which you can of course check from your trade-offers menu on your Steam profile before accepting.

Where can I get more, important information?

Join our Steam Group and follow us on Twitter and Facebook.

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